Prime Bank Limited
Warning against illegal forex trading/dealing | Disclosure on Risk Based Capital (Basel II & III)
Disclosure on Green Banking
Report on unclaimed fund deposited to Bangladesh Bank
Home Prime Bank Schedule of Charges Prime Bank Interest Rates Prime Bank AML/KYC Info Prime Bank Complaint Cell
Phone Banking Service
Our Phone Banking Service provides 24/7 continuous support for our customers.
The main services are:
Balance Enquiry: Customer will get account balance information.
Change TIN: Customer can change their TIN (Telephone Identification Number).
Activate/Block Debit Card: Customer can activate ATM/Master Debit card by dialing the service contact number
Credit Card Available Limit: Credit Card user can get current available limit.
Credit Card Total Outstanding: Credit Card user can know credit card total outstanding bill amount.
Credit Card Minimum Payable Amount: Credit Card user can know minimum payable amount of last bill amount.
Credit Card Last Statement Generation Date: Credit Card user can know last statement generation date.
Credit Card Last Date of Payment: Credit Card user can know last date of payment for recent bill amount.
All account holders and Credit Card holder of Prime Bank can get this service by dialing Prime Bank Short Code 16218.
Registration Process
To avail this service customer must register for Phone Banking Service by following the below steps. (During office hour only)
Account holder with Registered Phone Number (the number which was provided to the bank during Account Opening)
a. Dial 16218 with your authorized mobile or TNT Land Line number
b. Follow the instruction as provided by automated Call Center
Account holder with Un-Registered Phone Number:
Customer needs to visit his/her Prime Bank mother branch to update account profile with their latest Phone Number or Mobile Number. After updating please follow the steps mentioned in point 1.
Credit Card holder registration process:
Customer needs to submit the Phone Banking Registration Form to Card Division or any other branches of Prime Bank. After registration process, he/she will get automated system generated TPIN (Telephonic Pin Identification Number) through SMS.
For details please feel free to contact us at-
16218 (business hours)
Cell: 01755 605116
 Alternative Delivery Channel
Prime Bank Debit Card
Internet Banking : ALTITUDE
Phone Banking
SMS Banking
 Products & Services
Consumer Banking
Wholesale Banking
Islamic Banking
MSME Banking
NRB Banking
Offshore Banking
HR Vision & Message
HR Principles
Selection Process
Available Jobs
 About Prime Bank
About Prime Bank
Vision, Mission, Corporate
Corporate Milestones
Corporate Social Responsibilities
Awards & Achievements
 Corporate Governance
Board of Directors
Executive Committee
Audit Committee
Board Risk Management Committee
 Our Subsidiaries
Prime Bank Investment Limited
Prime Bank Securities Limited
Prime Exchange Co. Pte Ltd.
PBL Exchange (UK) Limited
PBL Finance (Hong Kong) Limited
Prime Bank Foundation
Branches Prime Bank SME Branches Prime Bank ATM Locations Prime Bank Deposit Calculator Prime Bank Exchange Rates Prime Bank InFocus Prime Bank Downloads Prime Bank Special Notice Prime Bank Tender Prime Bank News