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Complaint Cell:
Sl No. Zone Status of the Cell Name & Designation of Team Leader and Member
01. Head Office CCS &CMC 01 Hotline 1: 01709 648 733
Hotline 2: 01709 648 744
Hotline 3: 01709 648 755
02 e-mail: servicequality@primebank.com.bd
03 Postal Address:
Prime Bank Limited
Service Quality Department
Concord I-K Tower (1st Floor), Plot # 2, Block # CEN(A), North Avenue, Gulshan-2, Dhaka-1212
02. Dhaka Division ZCS & CMC 01 Name: Md. Shahin Alam
Designation: Head of Branch
Branch: Motijheel
Mobile: +880 1713 080 386
Land Phone: 9578389 (Direct), 9567265 (PABX), Ext-236
Email: shahin.alam@primebank.com.bd
Fax No.:+88-02-9567223
02 Name: Md. Iqbal
Designation: Manager Operations
Branch: Motijheel
Mobile: +880 1714 048 548
Land Phone: 9567225 (Direct), 9567265 (PABX), Ext-297
Email: mi092701@primebank.com.bd
Fax No.:+88-02-9567223
03. Chittagong Division ZCS & CMC 01 Name: Md.Shahidul Alam
Designation: Head of Branch
Branch: Agrabad
Mobile: +880 1709 658 464
Land Phone: 031-2526396,PABX:031-716724-25 (Ex-101)
Email: ma010301@primebank.com.bd
Fax No.: 031-718971
02 Name: Mohammad Majharul Islam
Designation: Manager Operations
Branch: Agrabad
Mobile: +880 1711 796 636
Land Phone: 031-2526397,PABX:031-716724-25 (Ex-119)
Email: mi010501@primebank.com.bd
Fax No.: 031-718971
04. Sylhet Division ZCS & CMC 01 Name: Abu Ashraf Siddique
Designation: Head of Branch
Branch: Sylhet
Mobile: +880 1711 824 366
Email: abu.ashraf@primebank.com.bd
Fax No.: 0821-710673
02 Name: Md.Ekhlasur Rahman
Designation: Manager Operations
Branch: Sylhet
Mobile: +880 1730 323 586
Email: ekhlasur.rahman@primebank.com.bd
Fax No.: 0821-710673
05. Rajshahi Division ZCS & CMC 01 Name: A.K.M Enamul Haque
Designation: Head of Branch
Branch: Rajshahi
Mobile: +880 1713 082 804
Land Phone: 0721-771874, 773981, 774582, 774583
Email: enamul.haque@primebank.com.bd
Fax No.: 0721-773980
02 Name: Rojina Parvin
Designation: Manager Operations
Branch: Rajshahi
Mobile: +880 1711 824 363
Land Phone: 0721-773981, 774582, 774583
Email: rojina.parvin@primebank.com.bd
Fax No.: 0721-773981
06. Barisal Division ZCS &CMC 01 Name: Md. Abdul Awal Howlader
Designation: Head of Branch
Branch: Barisal
Mobile: +880 1730 031 814
Land Phone: 0431-64011
Email: ma101401@primebank.com.bd
Fax No.: 0431-63712
02 Name: Abdur Rahman Talukder
Designation: Credit In Charge
Branch: Barisal
Mobile: +880 1740 997 418
Land Phone: 0431-64012
Email: at011002@primebank.com.bd
Fax No.: 0431-63712
07. Rangpur Division ZCS & CMC 01 Name: Md. Rejaul Karim
Designation: Head of Branch
Branch: Rangpur
Mobile: +880 1714 069 972
Email: mk100502@primebank.com.bd
02 Name: Md. Abdul Wadud Biswas
Designation: Manager Operations
Branch: Rangpur
Mobile: +880 1937 992 600
Email: wadud.biswas@primebank.com.bd
08. Khulna Division ZCS & CMC 01 Name: Md. Abdur Raafi
Designation: Head of Branch
Branch: Khulna
Mobile: +8801730 320 020
Land Phone: 041-811459,041-520071
Email: abdur.raafi@primebank.com.bd
Fax No.: 041-731195
02 Name: Florence Sutapa Majumder
Designation: Manager Operations
Branch: Khulna
Mobile: +880 1711 824 361
Land Phone: 041-811459,041-820071
Email: sutopa@primebank.com.bd
Fax No.: 041-731195
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