| Sl No. |
Zone |
Contact Details |
| Central Customer Service & Complaint Management Cell (CCS & CMC) |
| 01. |
Service Quality & Central Complaint Management Cell
(Head Office) |
Hotline 1: 01709 648 733
Hotline 2: 01709 648 744
Hotline 3: 01709 648 755
*During business hours
e-mail: servicequality@primebank.com.bd
Postal Address:
Prime Bank Limited
Service Quality Department
Concord I-K Tower (1st Floor), Plot # 2, Block # CEN(A), North Avenue, Gulshan-2, Dhaka-1212
|
| Zonal Customer Service & Complaint Management Cell (ZCS & CMC) |
| 02. |
Dhaka 1, Dhaka 2, Sylhet & Chattogram 1 Region |
Md. Amzad Hossain
Regional Head, Branches Distribution Network
Email: amzad.hossain@primebank.com.bd
Phone: +88 02 55051639, Ext: 101
|
| 03. |
Dhaka 3 Region |
Anup Kanti Das
Regional Head, Branches Distribution Network
Email: anup@primebank.com.bd
Phone: 01713493925
|
| 04. |
Chattogram 2 Region |
Md. Masud Alam
Regional Head, Branches Distribution Network
Email: ma011525@primebank.com.bd
Phone: 01715024261
|
| 05. |
Khulna Region |
Tarikul Hasan
Regional Head, Branches Distribution Network
Email: tarikul.hasan@primebank.com.bd
Phone: 01713493991
|
| 06. |
Rajshahi Region |
Md. Abdul Halim
Regional Head, Branches Distribution Network
Email: abdul.halim@primebank.com.bd
Phone: 01771826000
|
Alternative Delivery Channel
Philosophy 
