| Sl No. |
Zone |
Contact Details |
| Central Customer Service & Complaint Management Cell (CCS & CMC) |
| 01. |
Service Quality & Central Complaint Management Cell (Head Office) |
Hotline 1: 01709 648 733
Hotline 2: 01709 648 744
Hotline 3: 01709 648 755
e-mail: servicequality@primebank.com.bd
Postal Address:
Prime Bank Limited
Service Quality Department
Concord I-K Tower (1st Floor), Plot # 2, Block # CEN(A), North Avenue, Gulshan-2, Dhaka-1212
|
| Zonal Customer Service & Complaint Management Cell (ZCS & CMC) |
| 02. |
Dhaka 1 & 3 Region |
Anup Kanti Das
Regional Head, Branch Distribution Network
Email: anup@primebank.com.bd
Phone: 01713493925
|
| 03. |
Sylhet Region |
Md. Humayun Kabir
Regional Head, Branch Distribution Network
Email: humayun@primebank.com.bd
Phone: 01714403130
|
| 04. |
Chattogram 1 Region |
Riton Barua
Regional Head, Branch Distribution Network
Email: ritonramu@primebank.com.bd
Phone: 01819307708
|
| 05. |
Chattogram 2 Region |
Md. Masud Alam
Regional Head, Branch Distribution Network
Email: ma011525@primebank.com.bd
Phone: 01715024261
|
| 06. |
Khulna Region |
Tarikul Hasan
Regional Head, Branch Distribution Network
Email: tarikul.hasan@primebank.com.bd
Phone: 01713493991
|
| 07. |
Rajshahi Region |
Md. Abdul Halim
Regional Head, Branch Distribution Network
Email: abdul.halim@primebank.com.bd
Phone: 01771826000
|
Alternative Delivery Channel
Philosophy 
